Let's make conversation.

The environment of the Civinc platform is designed to allow users to express their authentic opinions, even if they deviate from ‘the norm’. That is why participants are always anonymous when entering into conversations and data cannot be traced back to individual users. This gives participants the freedom and safety to express their own views, without social desirability, bias or fear of reprisal. See more info here.

In a one-on-one conversation there is no ‘audience’ watching, and that has a number of advantages. It ensures that there is no pressure to conform to the group norm, so that participants really express/form their own opinion. Fewer heels in the sand, more room for exploring similarities. This setup has the added bonus of discouraging any trolling: after all, the “audience” is limited to one partner who can move on to the next conversation at any time. See more info here.

Since its launch, Civinc has worked together with researchers to validate the merits of the concept scientifically. The results of different scientific studies confirm that the platform does what it intends to do: combat polarization, increase mutual understanding and offer pathways for bridge building. For more info see here. 

Most definitely! Our application is not a replacement for the physical ‘face to face’ conversation, but rather a supplement to it. In practice, it is often difficult to create a safe environment in which people can express their authentic opinion, without bias, social desirability or group pressure. Civinc has been designed to create this psychological safety. So you can use it as a conversation starter, and draw on the experience and data insights to collectively reflect on and deepen the discussion.

The anonymity of users is an essential pillar of our application. That is why we attach great importance to ensuring the privacy of users. We never ask users for a name and cannot make a link between the data we collect and data that can directly identify users, such as your name or contact details. Our customers also never receive data that can directly identify users, such as name, contact details or the content of chat conversations. We ourselves also never read the chat conversations. For more information, see our privacy statement.

Civic can be used in different ways. During a session, participants can access the session on any device (laptop/tablet/mobile), answer statements and be paired in conversations with someone with a different perspective. This means that you can use Civinc as part of all kinds of consultations, meetings, events or workshops, in a digital or physical setting! For more information see our pages for organizations and education.

There are two variants: a stand-alone or a structural collaboration.

In a stand-alone collaboration, we work together on a project basis. We jointly determine the purpose of a session around a specific occasion, and together we shape the structure and content. We actively guide the session and afterwards deliver a data report with valuable insights.

An initial stand-alone collaboration is often the prelude to a structural variant. In such an arrangement, you can make more (or unlimited) use of the Civinc platform, and we actively think along about the different ways in which it can be of value within your organization. Here too, we provide active support with the set-up, content and guidance, and we provide a data report after each session.